GFG Power ("we", "us", or "our") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our service to monitor your systems (such as solar energy systems, batteries, or other connected devices). Our app and website are designed with privacy in mind and are fully compliant with Apple's App Store and Google's Play Store privacy requirements.
We collect the following information to provide our monitoring and dashboard services:
Device and System Data: Information sent from your systems (e.g., solar generation, battery performance, other device metrics).
Account Information: Email address or user ID used to identify and authenticate you.
Usage Logs: Basic diagnostic logs used for service maintenance and support (not linked to individual user activity unless necessary for debugging).
We use your data solely to:
Display relevant system performance and metrics on your dashboard.
Notify you of performance events (e.g., battery charge alerts, system failures).
Maintain and improve the quality and security of our service.
We do not use your data for profiling, marketing, or resale purposes.
Your data is private and can only be accessed by you.
No other client can view or access your data.
System administrators and staff have limited access only as necessary for technical support, system maintenance, or diagnostics, and never for external use.
We do not sell, lease, or share your data with third parties.
We may use third-party service providers (e.g., for secure cloud hosting or analytics) who are contractually bound to only process data on our behalf and according to strict privacy and security standards.
We implement appropriate technical and organisational security measures to protect your data, including:
Encrypted communication (HTTPS/TLS)
Secure storage and access controls
Regular audits and vulnerability testing
Your data is retained for as long as you use the service. Upon account deletion or request, your data will be securely deleted within a reasonable timeframe.
Depending on your jurisdiction, you may have the right to:
Access or receive a copy of your data
Request correction or deletion
Withdraw consent and stop data processing
To exercise these rights, please contact us at [email protected].
If you are a California resident, you have the following rights under the California Consumer Privacy Act (CCPA) and the California Privacy Rights Act (CPRA):
To exercise any of the above rights, please contact us by:
We may need to verify your identity before processing your request. You may also designate an authorised agent to make these requests on your behalf.
We do not currently respond to browser "Do Not Track" signals. However, you may configure privacy preferences in your browser or device settings as desired.
In accordance with California law, we disclose that we collect the following categories of personal information:
This information is collected directly from you or your connected systems and is only used to provide you with access to your own monitoring data.
We may update this Privacy Policy to reflect changes in our practices or legal requirements. We will notify you of significant changes and post the revised policy on our website or app.
If you have any questions or concerns about this Privacy Policy or your data, please contact us at: